Last updated: 1 January 2026 | 18+ Only
This Privacy Policy explains how 99y collects, uses, stores, and protects personal information provided by players and visitors to the 99y.asia platform. Please read it carefully.
A plain-English summary of the key privacy principles before the full policy text.
All personal data is transmitted over HTTPS and stored with encryption at rest.
99y does not sell, rent, or trade your personal information to third-party marketers.
Identity documents submitted for KYC are stored securely and used only for verification.
You can access, update, or request deletion of your personal data by contacting support.
99y uses cookies for session management and analytics only. No behavioural ad tracking.
Privacy queries are handled by our support team 24/7 via live chat on your dashboard.
This Privacy Policy ("Policy") applies to all personal data processed by 99y ("99y", "we", "us", or "our") in connection with the operation of the online gaming platform at 99y.asia (the "Platform"). It applies to all registered players, unregistered visitors, and any other individuals whose personal data 99y processes in the course of its operations.
By accessing the Platform, registering an account, or using any 99y service, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree, you should not use the Platform.
For the purposes of applicable data protection law, 99y is the data controller in respect of personal data collected through the Platform. All data protection queries, subject access requests, and complaints may be directed to 99y's support team via live chat or at [email protected]. 99y will respond to all formal privacy requests within thirty (30) calendar days.
99y collects personal data from you through several channels:
3.1 Registration Data. When you create a 99y account, we collect your mobile number, date of birth, and any optional profile information you choose to provide. Your mobile number serves as your unique account identifier.
3.2 Identity Verification (KYC) Data. Before processing your first withdrawal, we collect a copy of your CNIC or other government-issued identification document. This may include your full legal name, CNIC number, date of birth, and photograph.
3.3 Financial Data. We collect details of deposits and withdrawals processed through the Platform, including transaction amounts, dates, payment method identifiers (e.g., JazzCash wallet numbers, last four digits of cards), and transaction reference numbers. We do not store full payment card numbers on our servers.
3.4 Gaming Activity Data. We record your betting history, game play history, account balances, bonus usage, and session information. This data is used to provide the Platform services, to detect fraud, and to meet our regulatory obligations.
3.5 Device and Technical Data. We automatically collect device type, operating system version, browser type, IP address, time zone, and session duration when you access the Platform. This information is used for security, fraud prevention, and service optimisation.
3.6 Communications Data. If you contact 99y support via live chat or email, we retain records of that communication for audit and quality purposes.
3.7 Responsible Gaming Data. If you use self-exclusion, cooling-off, or deposit limit tools, we record that information to ensure we honour your preferences consistently across all access points.
99y uses the personal data it collects for the following purposes:
99y does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
Where data protection law requires 99y to identify a legal basis for processing personal data, we rely on the following:
6.1 99y does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
6.2 99y may share personal data with the following categories of third parties, strictly to the extent necessary:
6.3 All third-party service providers engaged by 99y are required to process personal data only on 99y's documented instructions and to maintain appropriate security standards.
As an international platform serving Pakistani players, some of your personal data may be processed on servers located outside Pakistan. Where personal data is transferred internationally, 99y ensures that appropriate safeguards are in place, including contractual protections equivalent to those applicable under 99y's licensing jurisdiction. By using the Platform, you acknowledge and consent to such transfers where necessary to provide the services.
8.1 99y retains personal data for as long as your account is active and for a minimum of five (5) years following account closure, in order to comply with anti-money laundering record-keeping obligations and to resolve any post-closure disputes.
8.2 KYC documents are retained for a minimum of five (5) years from the date of verification, in accordance with applicable regulatory requirements.
8.3 Communications data (live chat transcripts, email correspondence) is retained for three (3) years for audit and quality purposes.
8.4 Following the applicable retention period, personal data is securely deleted or irreversibly anonymised.
9.1 Session Cookies. 99y uses session cookies to maintain your logged-in state while you navigate the Platform. These are deleted when you close your browser or log out.
9.2 Persistent Cookies. If you select the "Keep me signed in" option at login, a persistent cookie is stored on your device for a limited period to restore your session on your next visit.
9.3 Analytics. 99y uses anonymised analytics to understand how players navigate the Platform, which pages are most visited, and where technical errors occur. This data is aggregated and cannot be used to identify individual players.
9.4 No Behavioural Advertising. 99y does not use third-party advertising cookies or behavioural tracking technologies that profile you for advertising purposes across other websites.
9.5 You can control cookie behaviour through your browser settings. Disabling session cookies will prevent you from logging in to the Platform.
99y implements and maintains a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
No system is completely immune to security risk. In the event of a personal data breach that is likely to result in a high risk to your rights, 99y will notify affected players without undue delay.
Subject to applicable law, you have the following rights in relation to your personal data held by 99y:
To exercise any of these rights, contact 99y support via live chat or at [email protected]. We will respond within thirty (30) days.
The 99y Platform is strictly for individuals aged 18 and over. 99y does not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has provided personal data to 99y, please contact support immediately so that the data can be identified and deleted, and the account closed. 18+
99y may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or Platform functionality. Material changes will be communicated to registered players via account dashboard notification. The "Last updated" date at the top of this Policy reflects the most recent revision. Continued use of the Platform following notification of changes constitutes your acceptance of the updated Policy.
For any privacy-related queries, subject access requests, or complaints, please contact 99y support via the live chat available from your account dashboard. For formal written queries, email: [email protected] (plain text only – not a clickable link). Our support team operates in English, 24 hours a day, 7 days a week.
Now you know how we protect your data. Sign in to explore cricket betting, PSL odds, live casino, and slots – all on Pakistan's most mobile-friendly gaming platform.
18+ only. Please gamble responsibly. Ensure online gaming is permitted in your jurisdiction.